A Restaurant closed for a “day of kindness” after enduring customers’ abuse. Nypost.com Restaurant Employee stress is real. Some of the story’s restaurant’s employees were reduced to tears from customers swearing, threatening, arguing, and yelling.
The story illustrated multiple stressors that restaurant employees experience. Customer abuse was the highlight. There were management problems as well. The Employer noted that they “.. have had to make adjustments due to the increase in business volume, size of kitchen, product availability and staffing availability.”
Can Work Stress Be the Basis for a Workers’ Compensation Claim?
Yes. Work stress can be a source of psychiatric injury claim. it can be the source of other stress related conditions.
Do The Restaurant Employees From the Story Have a Claim?
In California, the predominant cause of a psychiatric claim of injury arise from actual events of employment. Further, good-faith personnel action which is substantial (35-40%) can defeat a claim.
In the story, the stressors did not come from employer discipline or write-ups. Rather it came from Customers and Management organizational issues. Thus, it can be argued that 100 percent of the work stressors do not fall within the personnel action defense.
Are Stressed Out Employees Eligible for Time off From Work?
Work stress can cause employees to go out sick. Mental Health Practitioners may take stressed out employee off of work. This may entitle the Injured Worker to obtain benefits during their time off. It should be noted that in the story, the workers, technically, never received a day off. Instead, they spent the day cleaning the restaurant.
What If I Need Advice?
If you would like a free consultation regarding workers’ compensation, please contact the Law Offices of Edward J. Singer, a Professional Law Corporation. We have been helping people in Central and Southern California deal with their workers’ compensation cases for over 27 years. Contact us today for more information.